Policy – Last Updated January 01, 2020

Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.


All returns must be postmarked within seven (7) days of the received date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:

Reaper Attachments
Attn: Returns
3781 Upper Samish Rd.
Sedro-Woolley, WA 98284
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.


For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

Sale items or DEMO items are FINAL SALE and cannot be returned.


If you have any questions concerning our return policy, please contact us at:
1 (833) 526-6380


Reaper Attachments LLC customers in the lower 48 US States receive Free Shipping on all orders. Please note that some areas of the United States are deemed as remote access by freight companies, and additional charges may be applied to your order. Delivery addresses with a postal code in a remote area will have a remote access handling fee applied at checkout.

If your order is placed over the phone with one of our Product Experts, they and/or our shipping department will reach out to inform you of any additional shipping or handling charges associated with your order’s delivery.

If you’re in one of these remote access areas, please consider the following options:

1) Select a Nearby Freight depot as your Ship To Address and pick-up your order when it arrives.
2) Choose a new ship-to address that’s outside of a handling fee zone. If you have a business address or facility you can ship-to, this is an option.

Shipping Details

Base Shipping Charges cover shipping to a business address or a freight depot. Base Shipping does not apply to home delivery with lift gate services. If you require unique shipping services, please let us know, and we will hold your order and get back to you with an appropriate quote.

Farms and construction sites that require special shipping services will also be quoted and billed separately prior to shipment.

All sale prices are in US Dollars.

Transactions shipped within Washington State are subject to Washington State Sales Tax. Items picked up at our warehouse are also subject to Washington State Sales Tax.

Freight Damages and Lost Shipments

We only work with shipping carriers that we trust to provide a reliable & quality service.

In the rare case of receiving an item that has been damaged during transit, it is your responsibility to note any and all damage on the Bill of Lading (BOL), upon delivery.  You will also be responsible for filing a freight claim with the carrier. For our part, we will do everything we can to be an advocate on your behalf, and assist in negotiating with the carrier to remedy the situation.

In the equally rare case of a lost shipment, please notify us if you have not received your order in a timely manner. We stock the majority of items we advertise and sell and pride ourselves on prompt, accurate shipments. If your order has been lost in transit, we will work with the carrier to find it. Please give us up to two weeks to notify the carrier of the issue and to locate your order. If, after exhausting all avenues and verifying with the carrier that your order is indeed lost, we will ship an additional item to you at no cost.

International Shipping

In many cases, we do offer International Shipping. Due to the complicated nature of these shipments, we ask that you please place your order over the phone at 1 (833) 526-6380 and discuss the details with one of our customer service representatives. Our Returns Policy and Warranty Policy do not apply to International Shipments.