Shipping
Please note that some areas of the United States are deemed as remote access by freight companies and additional charges may be applied to your order. Delivery addresses with a postal code in a remote area will have a remote access handling fee applied at checkout. If your order is placed over the phone with one of our Product Experts, they and/or our shipping department will reach out to inform you of any additional shipping or handling charges associated with your orders delivery. If you’re in one of these remote access areas, please consider the following options:
- Select a Nearby Freight depot as your Ship To Address and pick-up your order when it arrives.
- Choose a new ship-to address that’s outside of a handling fee zone. If you have a business address or facility you can ship-to, this is an option.
SHIPPING DETAILS
Base Shipping Charges cover shipping to a business address or a freight depot. Base Shipping does not apply to home delivery with lift gate services. If you require unique shipping services, please let us know, and we will hold your order and get back to you with an appropriate quote.
Farms and construction sites that require special shipping services will also be quoted and billed separately prior to shipment.
All sale prices are in US Dollars.
Transactions shipped within Washington State / Arkansas State are subject to State Sales Tax. Items picked up at our warehouse are also subject to State Sales Tax.
Freight Damages and Lost Shipments
We only work with shipping carriers that we trust to provide a reliable & quality service.
In the rare case of receiving an item that has been damaged during transit, it is your responsibility to note any and all damage on the Bill of Landing (BOL), upon delivery. You will also be responsible for filing a freight claim with the carrier. For our part, we will do everything we can to be an advocate on your behalf, and assist in negotiating with the carrier to remedy the situation.
In the equally rare case of a lost shipment, please notify us if you have not received your order in a timely manner. We stock the majority of items we advertise and sell, and pride ourselves on prompt, accurate shipments. If your order has been lost in transit, we will work with the carrier to find it. Please give us up to two weeks to notify the carrier of the issue and to locate your order. If after exhausting all avenues, and verifying with the carrier that your order is indeed lost, we will ship an additional item to you at no cost.
INTERNATIONAL SHIPPING
In many cases, we do offer International Shipping. Due to the complicated nature of these shipments, we ask that you please place your order over the phone at 1 (833) 526-6380 and discuss the details with one of our customer service representatives. Our Returns Policy and Warranty Policy do not apply to International Shipments.